TERMS & CONDITIONS
Welcome to the “www.indigoisland.co.uk” website (the “website”) Terms & Conditions. Indigo Island (“Indigo Island”, “we”, “us” or “our”) provides the services available on the website. Your use of this website is governed by these terms and conditions set out below. By using any part of this website, completing your customer registration with us and/or placing an order on the website you agree to be bound by the terms and conditions.
Indigo Island is the supplier of the goods and our address is P.O. Box 138, Liphook, GU30 9BS.
Indigo Island accepts all major credit cards through PayPal, an easy, secure method of online payment. You will be guided through the process of placing an order by a series of simple instructions on the website. You do not need a PayPal account for this transaction.
Sale prices are as marked online.
Sale prices are only valid on specific products while stocks last and may be withdrawn at any time.
Sale items are final sale and may not be returned.
Sale prices are not valid on special or previous orders, cannot be combined with discounts, and are subject to change without notice.
Indigo Island reserves the right to change these Terms and Conditions at any time.
PRIVACY & SECURITY POLICY
By providing your contact details through your interest by subscribing or purchasing through our website you are agreeing that we can use your contact details internally to contact you about products and/or Indigo Island news that we feel might be of interest to you. You may also unsubscribe from our email contact list at any time by clicking the “unsubscribe” button in the footer of the email, or by e-mailing us at: [email protected]
We are committed to protecting your privacy, and we do not share or transmit your personal information with any third party, beyond the essential requirement for credit/debit card validation during purchase and to provide you with the best possible service. For security reasons, we do not store any payment information in our database. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We will not allow any third party, business or personal, to have access to your information.
OWNERSHIP OF RIGHTS
All rights, including copyright, in this website are owned by or licensed to Indigo Island. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose.
ACCURACY OF CONTENT
Every care has been taken in the preparation of the content of this website, in particular to ensure that the descriptions, specifications and prices quoted are correct at the time of publishing, no responsibility will be accepted for errors and omissions.
The colours shown on this website are displayed as accurately as possible. However, please note that as the colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will be accurate. Colour reproduction is a close representation, however every item is individual and variations in actual goods may occur.
All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.
ACKNOWLEDGEMENT & ACCEPTANCE OF YOUR ORDER
We will notify you by email as soon as possible to acknowledge receipt of your order and to provide you with an order number. This does not constitute acceptance of your order, nor does any payment that is processed prior to order dispatch. If we are unable to fulfil your order following this acknowledgement, we will contact you by email or telephone advising you of this. Our acceptance of your order will take place upon physical dispatch of the product(s) ordered.
If you require any information concerning your order please email us at [email protected] quoting your order number.
We may not accept your order if we have identified a product or pricing error or if we are unable to obtain authorisation for your payment. Please note that we reserve the right to reject any offer to purchase by you at any time.
OWNERSHIP OF GOODS
All items supplied to the customer remain the property of Indigo Island until final payment of all sums owing in respect of those goods has been received in full by us.
All Indigo Island goods are handmade and variations in colour, pattern and size should be expected to provide you with a unique product and Indigo Island does not accept returns on these irregularities.
However, if for some other reason you are not satisfied you may send your purchase back in its original unused condition with proof of purchase & the original packaging within 14 days, for exchange or refund. Please let us know clearly which item you wish to exchange the item to and all refunds will be returned in full to the buyers card excluding any tax, duties or postage. Please allow up to 10 working days for this.
For further details of how to return goods please see our Returns Policy.
DAMAGE TO YOUR COMPUTER
We try to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. Except in the case of negligence on our part, we will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website. We are not liable in any circumstances for indirect or consequential loss or any damages whatsoever resulting from loss of use, loss of data, or loss of revenues or profits, whether in action of contract, negligence or otherwise, arising out of or in connection with your use of our website or the purchase of Goods.
Cookies are used on the site to improve your browsing experience. In addition to use for statistical purposes, cookies identify your computer and allows the site to recall your personal settings. You browser can be set to send a notification when a cookie is activated. This allows you to deny use of this cookie or to delete the cookie at the end of your visit. The web shop cannot be accessed if cookies are disabled. We do not store credit card details nor do we share customer details with any third parties.