SRI LANKA

We endeavour to despatch orders within 24 hours of receiving them, via Royal Mail. UK customers can also choose our Royal Mail Guaranteed Next Day service for orders placed before Midday Monday-Thursday.

Royal Mail UK Standard Delivery (3-5 days): £4.95.

Royal Mail UK Next Day Delivery: £8.50 (orders must be placed before 12pm Monday to Thursday).

Europe Royal Mail Tracked: £10.50. To comply with post-Brexit European tax obligations we have obtained an IOSS (VAT) number and are working with a compliance partner so that customers are not charged import duty on orders valued at €150 or less (exclusive of tax and shipping). We strongly advise customers in the EU to order a maximum of two items - either two shirts, a shirt and a pair of shorts, or two pairs of shorts - so as not to exceed this IOSS threshold. Orders of a net value over €150 are likely to incur high import duties. Please contact us at info@indigoisland.co.uk if you require any further information. 

Rest of World: £20 (tracked & signed for).

SHIPPING

Q. How much is shipping?
A. We charge £4.95 for standard delivery within the UK (3-5 business days), via Royal Mail. UK customers can also choose our Royal Mail Guaranteed Next Day service for orders placed before Midday Monday-Thursday for £8.50.

Please refer to our Shipping page for information on shipping to all other destinations.

Q. How long does shipping take?
A. We aim to despatch your order same day but certainly within 24hrs Mon-Fri.

EUROPEAN SHIPPING

Q. Will I need to pay Import Duty on orders sent to Europe?
A. To comply with post-Brexit European tax obligations we have obtained an IOSS (VAT) number and are working with a compliance partner so that customers are not charged import duty on orders valued at €150 or less (exclusive of tax and shipping). We strongly advise customers in the EU. to order a maximum of two items - either two shirts, a shirt and a pair of shorts, or two pairs of shorts - so as not to exceed this IOSS threshold. Orders of a net value over €150 are likely to incur high import duties. Please contact us at info@indigoisland.co.uk if you require any further information.

GIFT WRAPPING

Q. Do you offer gift wrapping?
A. Yes, your gift will be sent in a glossy white box with ribbons including a hand written note from you …written by us!  Just click on Gift Wrap at checkout and fill in the note with order at the same time

RETURNS

Q. Can I return my order?
A. Of course, as long as we receive the item(s) within 28 days from date of purchase. Please follow the Returns instructions enclosed with your order and return your item(s) to:

INDIGO ISLAND, Unit 7 Birch, Kembrey Park, Swindon, SN2 8UU

Q. Can I exchange my order?
A. We are unfortunately not able to offer exchanges. In the event of customers wishing to exchange a particular size or print, we recommend they make a new purchase and return their original item(s) to us for a refund within 28 days.

SIZING AND STYLE

Q. How do your shirts size?
A. Our shirts size smaller than most high street brands so please refer to our sizing information where you will find a comprehensive size guide.  We HIGHLY RECOMMEND sizing up if you are in any doubt.

Q. Are you shirts slim fit?
A. No, we have tailored them carefully to allow some breathing room around the middle but without allowing them to be too baggy!

Q. Will I look like Richard E Grant?
A. Hard to say but sharing the same taste in shirts is a start...

CARE

Q. How do I wash my shirt?
A. We recommend washing your shirts in a cool wash of 30 degrees and air dry.

Q. Will my shirt fade?
A. Some fading will occur over time, giving a 'lived in, gone to the beach' look, filled with memories.

Q. Are there irregularities in the print?
A. All our shirts are printed by hand so we expect and embrace small irregularities.